Often, a patient’s chief complaint in the emergency room isn’t about the illness or injury – it’s about the time it takes to be seen and treated. The new goal of many hospitals in the Phoenix area is to treat the patients as quickly as possible so you can get back to your life – faster.
Press Ganey, a leading national provider of patient satisfaction data, released in its 2008 Emergency Department Pulse Report showing the average total time spent by patients in U.S. emergency rooms is now 4 hours and 5 minutes. Arizona ranked 48th in the nation with an even longer average length of stay of 5 hours, 35 minutes.
Scottsdale Healthcare, Mountain Vista Medical Center, St. Luke’s Medical Center and Tempe St. Luke’s Medical Center have on average the quickest ER wait times– which means the time you enter the ER until the time you leave – it’s nearly 3 hours faster than the state average (Approx. 2 hours).
Scottsdale Healthcare has started to post emergency room wait times on its Web site.
Times posted on www.shc.org represent the time it takes to get a patient from the ER’s front desk to an exam room at Scottsdale Healthcare Osborn, Scottsdale Healthcare Shea and Scottsdale Healthcare Thompson Peak. Wait times are updated every 10 minutes.
The reason their wait times are quicker are because they have bedside registration, fast track care for less serious illnesses and injuries, electronic medical records and computerized patient tracking systems, all three hospitals are committed to providing the prompt care patients expect in a medical emergency with professional service.
High quality care. Advanced technology. Friendly, caring environment. You can have faster and better emergency care.
http://phoenix.bizjournals.com/phoenix/stories/2008/04/14/daily31.html